Privacy Policy

Emerald Dental (“Emerald Dental,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting https://drstephaniepaswaters.com/ (the “Website”), communicating with us, or requesting information from one of our dental offices.

This Privacy Policy explains the types of information we may collect through our Website, how we may use and disclose that information, and the choices available to you.

This Privacy Policy applies to the Emerald Dental locations listed below:

Emerald Dental – Lakewood
12093-A West Alameda Pkwy
Lakewood, CO 80228
Phone: 303-716-7321

Emerald Dental – Littleton
2731 West Belleview Ave.
Littleton, CO 80123
Phone: (303) 630-0991

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Telephone number
• Appointment request information
• Information submitted through contact forms or patient forms
• Insurance or payment-related information when applicable
• Communications you send to our offices
• Other information you choose to provide

We may also automatically collect certain technical information when you visit our Website, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Date and time of visits
• General geographic information
• Website usage and interaction information

2. How We Use Your Information

We may use information collected through our Website to:

• Respond to questions and inquiries
• Schedule, confirm, or manage appointments
• Provide information about our dental services
• Communicate with current and prospective patients
• Process forms and requests
• Provide customer and patient support
• Improve our Website and services
• Understand how visitors use our Website
• Maintain the security and functionality of our Website
• Comply with applicable legal and regulatory requirements
• Send communications when you have provided appropriate consent

3. Healthcare and HIPAA Information

Emerald Dental is a healthcare provider and may be subject to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and other laws governing protected health information.

Information that constitutes protected health information (“PHI”) is handled in accordance with applicable law and our HIPAA Notice of Privacy Practices.

This Website Privacy Policy describes our practices regarding information collected through the Website and does not replace our HIPAA Notice of Privacy Practices.

Please avoid submitting sensitive medical or dental information through general Website contact forms unless the form is specifically designed and designated for that purpose.

4. Appointment and Contact Forms

When you submit a contact form, appointment request, or other form through our Website, we may use the information you provide to contact you regarding your request.

Submitting an appointment request through the Website does not necessarily establish a dentist-patient relationship or guarantee an appointment. An appointment is not confirmed until you receive confirmation from our office.

5. SMS and Text Messaging

If you provide your mobile telephone number and expressly consent to receive text messages from Emerald Dental, we may send you messages related to appointments, scheduling, office updates, patient communications, and other communications for which you have provided consent.

Message frequency may vary. Message and data rates may apply.

You may reply STOP to opt out of text messages at any time. You may reply HELP for assistance or contact the applicable Emerald Dental office directly.

Consent to receive text messages is not a condition of receiving dental treatment or purchasing any goods or services.

Mobile information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent information will not be shared with third parties for their marketing purposes.

Carriers are not liable for delayed or undelivered messages.

6. Cookies and Analytics

Our Website may use cookies, pixels, analytics technologies, and similar tools to improve Website functionality, understand visitor behavior, measure Website performance, and support our marketing efforts.

These technologies may collect information about your device, browser, Website interactions, and general location.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect Website functionality.

7. Google Analytics and Other Services

We may use third-party analytics services, such as Google Analytics, to better understand how visitors interact with our Website. These services may collect information through cookies or similar technologies.

Third-party services operate according to their own privacy policies and practices.

8. How We Share Information

We may disclose information when reasonably necessary to operate our Website and provide our services, including to:

• Website hosting and technology providers
• Appointment scheduling providers
• Communications providers
• Analytics providers
• Payment processors
• Professional advisors
• Contractors and service providers assisting our practices
• Government authorities when required by law

We may also disclose information when reasonably necessary to protect our rights, patients, employees, property, or the security of our Website.

We do not sell personal information for monetary compensation.

9. Third-Party Websites

Our Website may contain links to third-party websites or services, including patient portals, financing providers, payment services, insurance resources, social media platforms, or other external services.

Emerald Dental does not control the privacy or security practices of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no Internet transmission or electronic storage system can be guaranteed to be completely secure. You should use caution when transmitting sensitive information electronically.

11. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate business and patient records, resolve disputes, enforce agreements, and satisfy legal and regulatory requirements.

Medical and dental records may be retained according to separate healthcare record-retention requirements.

12. Children’s Privacy

Our Website is intended primarily for adults seeking information about dental services for themselves or their families.

We do not knowingly collect personal information online directly from children under 13 without appropriate parental or legal guardian consent. Parents or guardians who believe a child has provided personal information through our Website may contact us.

13. Your Privacy Choices

Depending on applicable law and the circumstances, you may contact us to request that we:

• Update or correct certain personal information
• Provide information about personal information you have submitted
• Stop certain communications
• Address questions regarding our privacy practices

Healthcare records and PHI may be subject to separate rights and procedures described in our HIPAA Notice of Privacy Practices.

14. Email Communications

You may unsubscribe from promotional email communications by following the unsubscribe instructions included in those messages when applicable.

Administrative, appointment-related, patient-care, billing, or other necessary service communications may not be subject to marketing unsubscribe requests.

15. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our Website, business practices, technology, or legal requirements.

When changes are made, the updated Privacy Policy will be posted on this Website and the Effective Date will be updated accordingly.

16. Contact Us

If you have questions about this Privacy Policy or our Website privacy practices, please contact the Emerald Dental location most relevant to your care:

Emerald Dental – Lakewood
12093-A West Alameda Pkwy
Lakewood, CO 80228
Phone: 303-716-7321

Emerald Dental – Littleton
2731 West Belleview Ave.
Littleton, CO 80123
Phone: (303) 630-0991